By Stephanie Vozza

Hiring managers are more often opting to start the interview process over the phone in interest of saving time and resources. Some even choose to hire a candidate based solely on a phone screen. Although efficient, these interviews can sometimes put a candidate at a disadvantage because they don’t...

Some of the most important skills in life are not taught in school. Here are 9 you won't want to miss out on.

In interviewing hundreds of people, I’ve found that the way a candidate answers one key question tells me more about them than any other. I'll usually wait until the candidate has relaxed somewhat and begins to open up. Then, about halfway through the interview, I'll ask, "What has been a moment of...

The difference between success and failure in business usually comes down to one thing: good teamwork. If someone is going to be an employee, he or she needs to work well with me and other team members. For that reason, it's important to identify and hire based on the qualities that predict...

I have a serious issue with the term "soft skills." You know, those skills that the United States Department of Labor lists as Communication; Enthusiasm and Attitude; Teamwork; Networking; Problem Solving and Critical Thinking; and Professionalism. Every one of those skills is absolutely critical...

What’s the first thing you notice about a person? It’s generally their facial expression. And when you meet someone for the first time, you’re likely to remember if they greeted you with a big grin or a disappointing sulk. First impressions do matter, and your facial expressions can affect how...

While some people become frozen with fear or immobilized by their emotions, resilient people have a remarkable ability to tolerate distress. They face hard times – professional and personal – with determination to do their best and confidence they’ll be able to handle whatever life throws their way.