Conflict is a natural and inevitable part of being human. At home or in theworkplace, different opinions, perspectives, and values intersect to create interactions that are challenging and taxing to navigate, even at the highest levels ofleadership. For example, in a recent survey,CEOs rate...

Have you worked with or for a person with a strong leader-type personality? They’re adept in driving for results and measuring performance. They have no issue delivering hard feedback or making tough decisions. At times however, their sharp edge becomes a limitation. They haven’t spent much time...

We are the facilitators of our own creative evolution. – Bill Hicks

No one likes a show-off. Arrogance can push people away and make it difficult for others to like you. Having confidence is important to have, but being cocky can definitely get beneath people's skin.

I am not impressed by someone's ability to intimidate, cajole, persuade, manipulate, overpower or overwhelm others. No, what impresses me most are the people who have the ability to do these things, but who choose instead to let kindness lead them to success.

For too many years to be proud of I just didn’t know how to perform in the strange beast known as ‘the meeting’. What I did notice, though, whether right or wrong, fair or not, was that performance in meetings appeared to be a proxy for career progression. Even at the very least, it was a factor...

The best way to become an effective leader is to disregard it as a goal and instead focus on a learning journey that combines formal experiences in a workplace with selective experiences of your own making.

Is change coming at you from the outside in, or the inside out? My experience in working with top leaders from business, government and education on five different continents is that the majority of change comes to us from the outside in. For example, when a new law is passed, we have to make...

First things first: Confidence is not bravado, or swagger, or an overt pretense of bravery. Confidence is not some bold or brash air of self-belief directed at others.

It's always exciting to hire someone who's talented and a good culture fit. But in my experience, it's easy to conflate that exciting person person's skill (and, importantly, passion) in planning and strategizing with his or her ability to execute an established mission. Especially from just a...