No matter how hard you work to gain respect at your workplace, seriously unprofessional body language can send much of your hard work out the window. In fact, in face-to-face communication, research shows that your words account for only 7% percent of your interaction — 38% is in your tone of...

Do you associate networking with shameless self-promotion and ‘more = more’? Does that make your stomach turn? Me too!

Whether in business or in life, we all tend to have different perceptions of, or biases about, the people and circumstances around us.

Think of the most successful person you know. Maybe we’re talking about a work colleague or a mentor. Maybe this is someone you knew growing up or in school--and you can’t believe how much he or she has achieved since then.

Recently I attended a training course in New York City and at the start of the course each of us introduced ourselves.

While stress causes some people to crumble, mentally strong people continue to thrive in the midst of added tension. In fact, they view adversity as an opportunity for self-growth. Whether they're dealing with financial setbacks, health problems, or workplace difficulties, mentally strong people...

Conflict is a natural aspect of human interaction. Sooner or later, we all bump heads with someone in the workplace. Since productivity and employee morale are on the line when conflict becomes an issue in the workplace, it is imperative that leaders and managers quickly resolve the issue. This is...

“Are you a good team player?” I’m sure you’ve been asked that question in an interview before, and it’s highly likely you’ve posed it to someone else too. It has truly become one of those commonplace questions where the response “yes I am” is often delivered, as if on autopilot.

You have to say ‘yes’ to a lot of things throughout your day. You answer emails and questions, get roped into mandatory meetings, and need to pick up projects at the last minute in order to meet company deadlines. In some cases, you won’t have a choice about those new tasks that get added to your...

The next time an outstanding colleague on your team resigns or your fantastic mentor moves on to another role, think about how you can help them with testimonials. We often think about who will be our references and who can ultimately sing our praises to future employers, but we never think about...