Most of the information people take in about their surroundings is visual. When someone is listening to learn more about you and your company, they're also closely observing your body language for even more clues. Are you conveying the message you really want to send?

Have you fallen prey to “the way we’ve always done it” at work? Did you know, though, that some of the most common business beliefs are being shattered by new research on how our minds and emotions function?

It’s truly fascinating how successful people approach problems. Where others see impenetrable barriers, they see challenges to embrace and obstacles to overcome.

In the past 30 years, I’ve given more than 3,000 speeches to audiences across the world. Presentations have been such a central part of my work that many who know me best have been surprised to learn how much anxiety they used to cause me. After my fourth root canal, my dentist pointed out that I...

Have you noticed there are people who always seem to be more likable?

No matter how hard you work to gain respect at your workplace, seriously unprofessional body language can send much of your hard work out the window. In fact, in face-to-face communication, research shows that your words account for only 7% percent of your interaction — 38% is in your tone of...

Do you associate networking with shameless self-promotion and ‘more = more’? Does that make your stomach turn? Me too!

Whether in business or in life, we all tend to have different perceptions of, or biases about, the people and circumstances around us.

Recently I attended a training course in New York City and at the start of the course each of us introduced ourselves.

“Are you a good team player?” I’m sure you’ve been asked that question in an interview before, and it’s highly likely you’ve posed it to someone else too. It has truly become one of those commonplace questions where the response “yes I am” is often delivered, as if on autopilot.