I have a serious issue with the term "soft skills." You know, those skills that the United States Department of Labor lists as Communication; Enthusiasm and Attitude; Teamwork; Networking; Problem Solving and Critical Thinking; and Professionalism. Every one of those skills is absolutely critical...
Filed Under: Attitude, Communication, communication, Strategy, Personality, personality, Professional Development
Connecting with colleagues at work is among the best things you can do to improve your effectiveness in the workplace. And while it’s easy to lean over to Amy in the next cubicle and ask her how her weekend went, when it comes to a more senior colleague in the corner office, the idea of starting a...
Filed Under: Networking, networking, Branding, career advancement, Career Advice, Communication, communication, Confidence, Relationships
The art of conference calling... Wait, you didn't know it was an art? It's definitely a skill worth building if you're running a modern business and as much an art as any other form of presenting. Whether you want to blame it on technology and the Internet, the costs associated with flying, etc.,...
Filed Under: Communication, communication, conference calls, Good Habits, good habits, Strategy, Professional Development, Quick Tips, Technology, Technology
Most of the information people take in about their surroundings is visual. When someone is listening to learn more about you and your company, they're also closely observing your body language for even more clues. Are you conveying the message you really want to send?
Filed Under: Behavior in the Workplace, Body language, Communication, communication, good habits, Professional Development, Psychology, Self Reflection, Success
In the past 30 years, I’ve given more than 3,000 speeches to audiences across the world. Presentations have been such a central part of my work that many who know me best have been surprised to learn how much anxiety they used to cause me. After my fourth root canal, my dentist pointed out that I...
Filed Under: Career Advice, Communication, communication, Good Habits, good habits, presentation, Professional Development, professional development, Stress, stress management
Great leaders know that how they communicate is almost as important as what they communicate. They're constantly aware that everything they say will be taken to heart by their team, and that they'll be measured against their own words.
Filed Under: Attitude, Communication, communication, Leadership, professional development, Psychology, rational thought, Relationships
Have you noticed there are people who always seem to be more likable?
Filed Under: Behavior in the Workplace, behavior in the workplace, Career Advice, Communication, communication, Good Habits, good habits, Professional Development, Relationships, relationships, Success, success
No matter how hard you work to gain respect at your workplace, seriously unprofessional body language can send much of your hard work out the window. In fact, in face-to-face communication, research shows that your words account for only 7% percent of your interaction — 38% is in your tone of...
Filed Under: Behavior in the Workplace, behavior in the workplace, Body language, Career Advice, Communication, communication, Professional Development, professional development, social skills
Do you associate networking with shameless self-promotion and ‘more = more’? Does that make your stomach turn? Me too!
Filed Under: Attitude, Networking, networking, Career Advice, Communication, communication, Good Habits, Professional Development, professional development, your career
Recently I attended a training course in New York City and at the start of the course each of us introduced ourselves.
Filed Under: best advice, Career Advice, Communication, communication, Confidence, Good Habits, good habits, Professional Development, professional development, quick tips
