The art of conference calling... Wait, you didn't know it was an art? It's definitely a skill worth building if you're running a modern business and as much an art as any other form of presenting. Whether you want to blame it on technology and the Internet, the costs associated with flying, etc., the conference call has become a huge part of doing business and you can't escape it.
Here are the top five ways to be the best at conference calls.
1. Smile
The way you deliver information is the key to capturing your audience's attention. How you talk on the phone is no different from how you present yourself on stage when speaking to an audience.
In reality, your conference call is very similar to being on stage where the lights are so bright you can't see anyone's face. Smile while you speak and your positive energy will come through — the people on the other end of the phone will be able to sense it.
