Great leaders know that how they communicate is almost as important as what they communicate. They're constantly aware that everything they say will be taken to heart by their team, and that they'll be measured against their own words.
That's why you'll never hear them say these common phrases.
1. Because I said so.
Great leadership means building a culture of collaboration and connection, creativity and communication. Relying on authority shuts all those things down.
Instead: "How do we want to tackle this?"
2. Who do you think you are?
Great leaders foster feelings of empowerment and engagement in their team, so everyone can reap the benefits of shared ideas and thoughts. There's no room for ridicule or belittlement.
