Many job seekers focus so hard on answering interview questions well that they forget something very important: You are there to ask questions, too.

Would you like to be better at getting what you want from your employees, co-workers, customers, bosses, kids, and partner or spouse? Sometimes a change in wording is all you need.

There are so many things that can get good, hard-working people fired. Honest mistakes often carry hard-hitting consequences.

Second only to the interview that landed you the job, performance reviews with your boss can be rife with trepidation. You're going to be evaluated, asked to give your own critique, and more than likely, this is your shot to discuss a raise and/or promotion. Yikes. But as daunting as these topics...

I have a serious issue with the term "soft skills." You know, those skills that the United States Department of Labor lists as Communication; Enthusiasm and Attitude; Teamwork; Networking; Problem Solving and Critical Thinking; and Professionalism. Every one of those skills is absolutely critical...

Connecting with colleagues at work is among the best things you can do to improve your effectiveness in the workplace. And while it’s easy to lean over to Amy in the next cubicle and ask her how her weekend went, when it comes to a more senior colleague in the corner office, the idea of starting a...

I liked working for some of my bosses. But only one of them was a boss I genuinely loved to work for.

The art of conference calling... Wait, you didn't know it was an art? It's definitely a skill worth building if you're running a modern business and as much an art as any other form of presenting. Whether you want to blame it on technology and the Internet, the costs associated with flying, etc.,...

Most of the information people take in about their surroundings is visual. When someone is listening to learn more about you and your company, they're also closely observing your body language for even more clues. Are you conveying the message you really want to send?

In the past 30 years, I’ve given more than 3,000 speeches to audiences across the world. Presentations have been such a central part of my work that many who know me best have been surprised to learn how much anxiety they used to cause me. After my fourth root canal, my dentist pointed out that I...