18 Signs of High Emotional Intelligence

October 01 , 2015

When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70 per cent of the time. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source...

Filed Under: Attitude, Cognitive Ability, cognitive ability, communication, Emotional Intelligence, Insights, Psychology, Relationships, relationships, Self Reflection

7 Phrases You Will Never Hear a Great Leader Say

September 28 , 2015

Great leaders know that how they communicate is almost as important as what they communicate. They're constantly aware that everything they say will be taken to heart by their team, and that they'll be measured against their own words.

Filed Under: Attitude, Communication, communication, Leadership, professional development, Psychology, rational thought, Relationships

How to Be More Likable in 10 Easy Steps

September 24 , 2015

Have you noticed there are people who always seem to be more likable?

Filed Under: Behavior in the Workplace, behavior in the workplace, Career Advice, Communication, communication, Good Habits, good habits, Professional Development, Relationships, relationships, Success, success

7 Tips for Better Workplace Body Language

September 21 , 2015

No matter how hard you work to gain respect at your workplace, seriously unprofessional body language can send much of your hard work out the window. In fact, in face-to-face communication, research shows that your words account for only 7% percent of your interaction — 38% is in your tone of...

Filed Under: Behavior in the Workplace, behavior in the workplace, Body language, Career Advice, Communication, communication, Professional Development, professional development, social skills

10 Tips For People Who Hate Networking

September 17 , 2015

Do you associate networking with shameless self-promotion and ‘more = more’? Does that make your stomach turn? Me too!

Filed Under: Attitude, Networking, networking, Career Advice, Communication, communication, Good Habits, Professional Development, professional development, your career

Here's the Trick to Removing 'Like' and 'Um' From Your Vocabulary

September 08 , 2015

Recently I attended a training course in New York City and at the start of the course each of us introduced ourselves.

Filed Under: best advice, Career Advice, Communication, communication, Confidence, Good Habits, good habits, Professional Development, professional development, quick tips

Handling Conflicts at Work

August 31 , 2015

Conflict is a natural aspect of human interaction. Sooner or later, we all bump heads with someone in the workplace. Since productivity and employee morale are on the line when conflict becomes an issue in the workplace, it is imperative that leaders and managers quickly resolve the issue. This is...

Filed Under: Attitude, Behavior in the Workplace, behavior in the workplace, Communication, communication, conflict resolution, Good Habits, good habits, Relationships, relationships

Are You Really a Good Team Player?

August 24 , 2015

“Are you a good team player?” I’m sure you’ve been asked that question in an interview before, and it’s highly likely you’ve posed it to someone else too. It has truly become one of those commonplace questions where the response “yes I am” is often delivered, as if on autopilot.

Filed Under: Attitude, Behavior in the Workplace, behavior in the workplace, Career Advice, communication, Good Habits, good habits, teams, Professional Development, professional development, Relationships, teamwork

The 5 Best Ways to Say 'No' to Your Coworkers

August 20 , 2015

You have to say ‘yes’ to a lot of things throughout your day. You answer emails and questions, get roped into mandatory meetings, and need to pick up projects at the last minute in order to meet company deadlines. In some cases, you won’t have a choice about those new tasks that get added to your...

Filed Under: Attitude, Behavior in the Workplace, behavior in the workplace, Career Advice, Communication, communication, Office Politics, professional development, Psychology, relationships

How to Be an Excellent Reference

August 17 , 2015

The next time an outstanding colleague on your team resigns or your fantastic mentor moves on to another role, think about how you can help them with testimonials. We often think about who will be our references and who can ultimately sing our praises to future employers, but we never think about...

Filed Under: Career Advice, Communication, communication, Good Habits, pay it forward, professional relationships, reference, References