Whether in business or in life, we all tend to have different perceptions of, or biases about, the people and circumstances around us.

Think of the most successful person you know. Maybe we’re talking about a work colleague or a mentor. Maybe this is someone you knew growing up or in school--and you can’t believe how much he or she has achieved since then.

Recently I attended a training course in New York City and at the start of the course each of us introduced ourselves.

Conflict is a natural aspect of human interaction. Sooner or later, we all bump heads with someone in the workplace. Since productivity and employee morale are on the line when conflict becomes an issue in the workplace, it is imperative that leaders and managers quickly resolve the issue. This is...

“Are you a good team player?” I’m sure you’ve been asked that question in an interview before, and it’s highly likely you’ve posed it to someone else too. It has truly become one of those commonplace questions where the response “yes I am” is often delivered, as if on autopilot.

The next time an outstanding colleague on your team resigns or your fantastic mentor moves on to another role, think about how you can help them with testimonials. We often think about who will be our references and who can ultimately sing our praises to future employers, but we never think about...

Climbing the corporate ladder is a career priority for many modern professionals. Higher status within an organization means greater influence, greater responsibilities, a greater sense of impact, and of course, a higher pay grade. To the unambitious, promotions are something doled out in time,...

Multi-tasking is a great skill but with ever increasing competition, it is all too easy to take on too much. A study published in the Harvard Business Review, found 41 percent of workers spent time on discretionary activities that offer little personal satisfaction and could be handled competently...

According to a study from Gallup, fully half of all employees in the U.S. have left a job because of problems with their manager.

It's a common story. You end a strategic meeting. There are several initiatives on which everyone agrees are important to complete by the end of the quarter. Everyone at the table says they will contribute to get it all done, but when the end of the quarter arrives very little of the list actually...