The Three Secrets to Engagement

Companies are taking an increasing interest in employee engagement, and rightly so. Studies continue to emphasize the correlation between levels of engagement and levels of productivity, customer satisfaction, and profitability.

But improving engagement is a challenge. Offering better perks and better benefits helps, but not much. In fact, according to the latest Gallup study, overall levels of engagement haven't improved much over the last 10 years. The truth is that improving engagement isn't about adding benefits. It's more comprehensive than that.

There are three types of engagement and they all need to be addressed if improvement in overall engagement is to be achieved. An organization's level of engagement is only as strong as the weakest of the three. The three types of engagement are Personal EngagementOrganizational Engagement, andSituational Engagement. Here are insights into each type along with suggestions for improving engagement.

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