I am not impressed by someone's ability to intimidate, cajole, persuade, manipulate, overpower or overwhelm others. No, what impresses me most are the people who have the ability to do these things, but who choose instead to let kindness lead them to success.

For too many years to be proud of I just didn’t know how to perform in the strange beast known as ‘the meeting’. What I did notice, though, whether right or wrong, fair or not, was that performance in meetings appeared to be a proxy for career progression. Even at the very least, it was a factor...

Trust is a core ingredient to build successful relationships. Both personal and professional ones. It is a major leadership characteristic. However, you can´t take it for granted. You need to work hard to earn trust and to keep it. 

“Sticks and stones will break my bones but words will never hurt me.” Remember that? Chances are one of your parents taught it to you to help you deal with someone who wasn’t being nice to you. The problem is, though, that it’s wrong.

Is change coming at you from the outside in, or the inside out? My experience in working with top leaders from business, government and education on five different continents is that the majority of change comes to us from the outside in. For example, when a new law is passed, we have to make...

It’s high on the wish list of leaders: They want their employees to focus intensely on their specific roles, but also have a good grasp of the overall strategy. That way, they can see the big picture and appreciate how their work contributes to the broader goals, making them more likely to...

Over the past decade, LinkedIn has become an essential personal branding tool. It has never been more important to build and maintain a stellar LinkedIn profile. The virtual professional network has morphed from an online resume and networking site to a comprehensive personal branding resource....

Make a list of the 5 leaders you most admire. They can be from business, social media, politics, technology, the sciences, any field. Now ask yourself why you admire them. The chances are high that your admiration is based on more than their accomplishments, impressive as those may be. I’ll bet...

"A superior leader is a person who can bring ordinary people together to achieve extraordinary results." Many years ago, an entrepreneur told me that. He was right.

Dale Carnegie wrote a fantastic book back in 1936 that really spelled out How to Win Friends and Influence People, and in my view it was so successful and continues to be successful because it contains such a lot of common sense about treating others how we ourselves like to be treated.