Here's how to improve your listening skills for more effective conversations with employees and customers.

Think of the most successful people you know and the people you aspire to be like. Did they follow conventional wisdom? Did they walk well-worn paths? Most likely, the most successful people are also the ones who blazed their own trail and threw conventions to the wind.

Success doesn’t come by accident. It comes from consistent hard work in pursuit of a dream. It comes from a passion that drives you, day and night. And it also comes from constantly and diligently employing some key habits that position you for greatness.

If there is one trait that virtually all effective leaders have, it is motivation – a variety of self-management whereby we mobilize our positive emotions to drive us toward our goals. Motivated leaders are driven to achieve beyond expectations – their own and everyone else’s. The key word here is ...

We desire success at work and a satiating career. But what does it take to get there? In this article, I have jotted down traits that I have always adhered to. These work for me. These generic guidelines transcend industries and will help you too. If widely followed, they will also make the work...

Feedback frightens me. It probably frightens you, too. When we pour intense energy into a project, we don't want blunt opinions of our (supposedly) finished work. We crave pure praise from bosses, colleagues or customers. Even minor criticisms can be hard to take. Harsher responses feel like a kick...

Suppose your boss pulls you aside and tells you: "You don't have the right skills for the project."

Nothing worthwhile in life comes easy. You will never see success without hard work, determination and the ability to make tough decisions. Sometimes you have to be ruthless for the sake of the company, your employees and, of course, yourself.

The National Center for Education Statistics estimates there are 1,791,000 bachelor degree graduates in the class of 2013, many of whom will be entering the job market for the first time. At PwC, we will hire more than 7,000 new associates and interns this year. And this month we will promote 5,400...

How well do you know yourself?