No matter who you talk to or what you read, at the heart of every major issue lies the same problem. As the prison warden in Cool Hand Luke said so well, " What we've got here is ... failure to communicate."

Suppose your boss pulls you aside and tells you: "You don't have the right skills for the project."

Want to make a huge difference in someone's life? Here are things you should say every day to your employees, colleagues, family members, friends, and everyone you care about:

Many of the smartest people I have known have listened more than they spoke. And many of the strongest people I have known, freely enlist the help of many around them rather than going their difficulties on their own.

I was speechless. Untypically so.

We’re not going to eliminate technology from our lives anytime soon. Nor should we. Smart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever. But they also expand our spectrum of attention. In this instance, too much of a good...

That’s a rather audacious claim, right? But it’s true. You can make your communications compelling. How? By understanding the difference between “features” and “benefits.”

When properly used, body language can be your key to greater success. It can help you develop positive business relationships, influence and motivate the people who report to you, improve productivity, bond with members of your team, and present your ideas with more impact. Here are a dozen tips...

Communication breakdowns are a common cause for conflict, and poor communication strategies can lead to rapid escalation. Likewise, effective communication strategies can help you correct these miscommunications to move conflicts quickly towards resolution.