There's No Getting Around It: Communication Counts

No matter who you talk to or what you read, at the heart of every major issue lies the same problem. As the prison warden in Cool Hand Luke said so well, " What we've got here is ... failure to communicate."

In business and life, we have to interact with other people in order to survive. We are constantly giving and receiving information in one form or another. We must write, tweet, call, text, email or if all else fails, speak in person. Some of us may gain energy from personal interactions (extroverts) while others of us consume energy during those interactions (introverts). But the challenge is the same - in order to survive, we have to participate in the exchange of information.

When communication fails, problems arise.

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