Solomon Page: Staffing Solutions & Executive Search - Blog

Here's the Trick to Removing 'Like' and 'Um' From Your Vocabulary

Written by csnyder | Sep 8, 2015 11:30:59 AM

Recently I attended a training course in New York City and at the start of the course each of us introduced ourselves.

The senior executive sitting next to me said, and I quote, "I, like, work for a big bank, like, Citibank. I work, um, in technology, and head-up a group of like, 500 people, right. I do, like, technology risk assessment, right, and create, um, processes, to, like, reduce risk, right."

I was shocked.

"Like," "Um," and "Ah" are credibility killers

He was a business professional, a senior director at a major organization, and yet he sounded more like a valley girl. His speech was so infected with "like," "right," and "um" that the message was muddled and he significantly diminished his credibility.

Click here to read the rest on Business Insider >>