Here are a few cue cards, or quick, actionable tips, that will make a big difference in the way you interact at work – and how others respond to you:
Everyone has bad moods; what differentiates adults from children is our ability to exercise impulse control and articulate how we feel. When you grumble, stew, or frown, everyone around you has to walk on eggshells for fear that you’re going to blow. You would hate being around someone like that, so manage your moodiness. Anger has no place at work.
An insensitive person is someone who’s clueless about how his/her behavior affects others. Try to be aware of what’s going on with the person you’re talking to. If she seems busy, distracted, or upset, ask if this is a good time to talk. Even if you think what you have to say is important, forcing her to listen on your terms won’t get your message across effectively.
